Last Updated: January 20, 2023
We value your privacy and have created this Privacy Policy to explain how collect, use, share, and transfer your information, as well as how you can access and control it. Please read our Privacy Policy, along with our Terms of Service and any other relevant documents, carefully to understand our practices regarding your personal information.
Users of countries in the European Union (EU), European Economic Area (EEA) and Switzerland (referred to as “Designated Countries”) should also refer to our GDPR Policy which describes their rights under the General Data Protection Regulation. This policy should be read together with our Cookie Policy.
In this Privacy Policy, the following definitions apply:
When you visit our Site, we collect non-personal information from you including, without limitation, which sections of the Site are most frequently visited, how often and for how long. This data is only used in an aggregate and non-personal form. We may also share this non-personal information in aggregate form with third parties.
We collect the following types of information about you:
Information that you provide to us directly
When you sign up to our service and set up an account, we collect the following information (which includes personal information) from you:
When you make a purchase or attempt to make a purchase through the Site, we collect the following information (which includes personal information) from you:
When you use our services to create an audio or a video ('Content'), we collect the following information (which includes personal information) from you:
When you use our services, we may ask you to provide us with additional information. This additional information may include:
We may receive information about you (including personal information) from third parties. If you access our Site through a third-party connection or log-in, for example, through Facebook or Google, that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that third party service, any information that you have permitted the third party to share with us, and any information that you have made public in connection with that third party service. If you'd like to unlink your third party account from our Site, you can adjust your settings in the third party service and we will no longer receive information collected about you in connection with that service.
Like many websites, when you visit our Site, we automatically collect certain information through the use of 'cookies', web beacons, device identifiers, pixels and other technologies including information about your web browser, IP address and time zone. Some of this information may be classified as personal information. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.
We collect Device Information using the following technologies:
You can control or reset your cookies through your web browser and, if you choose to, you can refuse all cookies However, some of the features of our Site may not function properly if you disable the ability to accept cookies.
We use the information we collect about you for the following purposes:
For personal information subject to the GDPR, we rely on the following legal bases to process this information:
You may at any time refuse to provide the personal information that we request. However, this may limit or prohibit our ability to provide our products and services to you. You may withdraw your consent for us to process your personal information at any time by contacting us in accordance with our 'Contact us' section below.
Outside of authorised personnel employed by us, we only share your personal information with third parties that meet the data privacy conditions described in this Privacy Policy. These third parties help us use your personal information, as described above, and include:
We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of our users, personnel or others. We attempt to notify users about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
We can also share your personal information as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your information, but only in the manner set out in this Privacy Policy unless you agree otherwise.
We process data globally and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different from, and potentially not as protective as, the laws of your own country.
For our users in the Designated Countries, where we transfer your personal information to a third party provider that is not located in the Designated Country and is not subject to an adequacy decision by the EU Commission, we will require those third party providers to enter into an agreement that provides appropriate safeguards for your information.
You may update certain account information such as your name and email address by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us at any time by clicking on the 'unsubscribe link' in the relevant communication.
You may also access, review, update, rectify or delete your personal information by contacting us. We will respond to all requests within 30 days. Please note that deleting your personal information may limit our ability to provide the service to you.
We may limit or reject your request in certain cases, including without limitation where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case question, where the rights of other persons would be violated or as required by law or governance purposes.
If you need further assistance regarding your access and control of your personal information, please contact us.
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We generally retain your personal information as long as you keep your account open or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. In some cases we choose to retain certain information (e.g., insights about Services use) in a depersonalized or aggregated form.
We do not knowingly advertise or collect personal information from any individual under the age of 13 and our services and content are not directed at children under the age of 13. For all users that are under the age of 16, we require the consent of a parent or legal guardian before that user can use our services. Our Terms of Use has further details on this consent. If we later find out that we have collected personal information from any individual under the age of 16 without parental consent, we suspend and remove this personal information immediately.
Our Site may allow access to third party content and services with your prior consent. We are not responsible for the practices employed by websites or services accessible from the Site, including the information or content contained within these websites or services. When you use a link to go from our Site to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service that has a link or advertisement on our Site is subject to that third party's own policies.
We can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your account or stop using our Services.
You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal information is subject to the updated Privacy Policy, as of its effective date.
We permanently delete account information, including any project, media or text information uploaded by you, within 30 days of account termination, except as noted below.
We retain your personal information even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use, or fulfill your request to "unsubscribe" from further messages from us.
Thank you for reading this. If you have any questions or concerns about how we handle your personal information, please contact Voicemaker's grievance officer, Sujit Jadhav at [email protected] . Do not hesitate to reach out.
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