Terms of Service

Last Updated: August 16, 2026

Introduction

Thank you for using Voicemaker. These Terms of Service ("Terms", "TOS", or "User Agreement") are the End User License Agreement (EULA) for Voicemaker subscriptions and govern your access to and use of the Voicemaker website, apps, APIs, Text to Speech technology, widgets, browser extensions, plugins ("Voicemaker" also referred to as "we" and "us"). Please read these Terms carefully, and contact us if you have any questions. By accessing or using Voicemaker, you agree to be bound by these Terms, our Privacy Policy, our Data Protection and Security Policy, our GDPR Policy, our Cookie Policy, and our Refund Policy.

Voicemaker® platform operated by our parent company Yedap Technologies, LLC (Wyoming, United States), the contracting entity for these Terms, together with its affiliate Voice Maker Technologies Pvt. Ltd. (Pune, India). You agree that by clicking "Create an Account", "Sign in with Google", "Login with Facebook" or similar, registering, accessing or using our services (described below), you are agreeing to enter into a legally binding contract with Voicemaker (even if you are using our Services on behalf of a company). If you accept these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization and its Authorized Users.

If you do not agree to these terms of service ("TOS" or "User Agreement"), do not click on "Create an Account" and do not access or otherwise use any of our Services. If you wish to terminate this User Agreement at any time you can do so by closing your account and no longer accessing or using our Services.

These Terms are Voicemaker’s standard subscription agreement for individual, Teams, and Business plans. They are not a customer-specific enterprise master services agreement. The official version is published at https://voicemaker.in/terms.


Definitions

In these Terms:

  • "Services" means the Voicemaker website, apps, APIs, text-to-speech technology, widgets, browser extensions, plugins, and related features we make available under your plan.
  • "Subscription" means a paid or free plan that entitles you to use the Services, including seat, credit, and feature limits shown at checkout or in your account.
  • "Customer Content" means text, audio, files, scripts, Training Audio, and other materials you or your Authorized Users submit to the Services.
  • "Output" means audio and other results the Services generate from Customer Content.
  • "Authorized Users" means individuals you permit to use the Services under a Teams, Business, or other multi-seat Subscription.

Enterprise Customer Agreements

If an organization (an "Enterprise Customer") has a separately executed written agreement with Voicemaker such as an order form, statement of work, master services agreement, or similar contract (an "Enterprise Agreement") that Enterprise Agreement governs its use of the Services, and controls over these Terms in the event of any conflict.

No other terms, policies, documentation, or online agreements will modify, supplement, or override an Enterprise Agreement unless expressly agreed to in writing by Voicemaker and the Enterprise Customer. Additional documents (exhibits, addenda, DPAs, SLAs, etc.) apply to an Enterprise Customer only if expressly incorporated into their Enterprise Agreement or another written agreement signed by both parties.

For self-serve Teams and Business subscriptions that are not subject to an Enterprise Agreement, these Terms, together with the policies expressly incorporated by reference in the Introduction, constitute the complete EULA governing the applicable subscription.


License Grant

Subject to these Terms and payment of applicable fees, Voicemaker grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services during your Subscription term, solely in accordance with your plan limits and these Terms.

This license covers use of the hosted Services and features included in your Subscription. It does not transfer ownership of Voicemaker’s software, models, voices, trademarks, or other intellectual property. Except for your rights in Customer Content and generated audio described below, all rights in the Services are reserved by Voicemaker and its licensors.

Your license ends when your Subscription ends or this User Agreement is terminated. You may retain and use audio files you lawfully generated during an active paid Subscription, subject to the Commercial Rights and other restrictions in these Terms.

API access. If your plan includes API access, we grant you the same license to call the API solely for your internal use of the Services. API keys and access tokens are confidential, may be used only by you and your Authorized Users, and may not be shared, sublicensed, or used to resell, white-label, or offer Voicemaker as a competing service. We may apply rate limits, authentication, and usage controls. You are responsible for all activity under your keys.


Our Service

Voicemaker® offers a state-of-the-art AI voice creation technology and online platform. You can type or paste the text you want to convert to speech, and Voicemaker will produce an audio file with a lifelike voice that can be used for a variety of purposes, such as videos, podcasts, and presentations. We offer a range of voices and languages to choose from, as well as the ability to adjust the speed, pitch, and volume of the voiceover. You have complete ownership of the audio files you create, and the content with which you create the audio files.


Obligations

  • By using the Services, you are confirming that you meet the following criteria: (a) you are at least the Minimum Age as defined; (b) you only have one Voicemaker account that uses your real name; and (c) you have not been previously restricted from using the Services by Voicemaker. Using false information or creating multiple/duplicate accounts is a violation of our terms, including creating accounts for others or for those under the Minimum Age. Organizational subscriptions may provision Authorized User seats as described below.
  • "Minimum Age" means 16 years old. However, if law requires that you must be older in order for Voicemaker to lawfully provide the Services to you without parental consent (including using of your personal data) then the Minimum Age is such older age.
  • You agree to: (a) use a strong password and keep it confidential; (b) keep API keys and access credentials confidential; and (c) not transfer any part of your account. You are responsible for anything that happens through your account unless you close it or immediately report misuse by contacting us at [email protected]
  • If you purchase a personal Subscription, that account is yours. If an organization purchases the Services for its users (including Teams, Business, or Enterprise Agreement seats), the organization controls access to the paid Services and may receive usage reports. Individual login credentials remain personal to the Authorized User, but the organization may grant and revoke access.
  • Authorized Users. If you purchase a Teams, Business, or other multi-seat Subscription, you may permit your employees, contractors, and agents ("Authorized Users") to access the Services under your account, solely for your internal business purposes. You are responsible for Authorized Users’ compliance with these Terms, for all activity under your seats, and for promptly removing access when an Authorized User should no longer use the Services.

Rights and Limits

As between you and Voicemaker, the content and information that you submit to the Services belongs to you. However, Voicemaker has the right to use, copy, modify and distribute your personal information and contents, such as Full Name, Email & Billing details only, without any further consent, notice or compensation strictly in accordance with our Privacy Policy. The rest of your data is stored in encrypted format with end-to-end access only belongs to you. These rights are limited in the following ways:

  • You can end this license for specific content by deleting such content from the Services, or generally by terminating your account, except (i) to the extent you shared it with others as part of the Service and they copied, re-shared it or stored it, and (ii) for the reasonable time it takes to remove from backup and other systems.
  • While we may edit and make format changes to your content (such as translating or transcribing it, modifying the size, layout or file type or removing metadata), we will not modify the meaning of your expression.
  • We acknowledge and confirm that you own your content and information and we only have non-exclusive rights to it.

You and Voicemaker agree that we may access, store, process and use any information and personal data that you provide in accordance with the terms of our Privacy Policy & our Security Policy and your specified choices and settings. By submitting suggestions or other feedback regarding our Services to Voicemaker, you agree that Voicemaker can use and share, but is not obligated to, such feedback without compensation to you.

You also agree to only provide content or information that does not violate any laws or anyone's rights (including intellectual property rights) and to ensure that your profile information is truthful.


Customer Content and Generated Audio

You retain all right, title, and interest in text, audio, files, and other materials you submit to the Services ("Customer Content") and in the audio output the Services generate from that Customer Content, subject to Voicemaker’s ownership of the Services and licensed voices. Voicemaker does not claim ownership of your generated audio files.

You grant Voicemaker a limited license to host, process, transmit, and technically modify Customer Content solely to provide, maintain, and secure the Services, and to prevent abuse. This license ends when Customer Content is deleted from the Services, subject to residual copies that may remain in backups for a limited period.


Use of Customer Content for AI

Voicemaker does not use Customer Content or Output to train Voicemaker’s general or publicly available voice models. We process Customer Content and Output to generate the audio or other results you request, to operate, secure, and bill the Services, and to detect, prevent, and investigate abuse, fraud, and violations of these Terms.

We may use aggregated or de-identified operational metrics that do not identify you or your Customer Content (for example, feature usage and error rates) to maintain and improve the Services. Voice Cloning is described in Section - Voice Cloning. We will not add Customer Content, Output, or Training Audio to research datasets used to improve Voicemaker’s general voice technology unless you give separate, explicit consent.


AI Output

Output is generated by automated systems. It may contain errors, may not be unique, and may resemble content generated for other users from similar input. You are responsible for reviewing Output before you publish, distribute, or rely on it, and for any disclosures required by law or by a third-party platform.

You must not represent Output as a live or recorded performance by a real person who has not consented to that use. Voicemaker does not warrant that Output will be accepted by third-party platforms, distributors, or rights organizations, including advertising, social media, or audiobook programs.


Prohibited AI Uses

In addition to the Dos and Don’ts below, you will not use the Services, Cloning Voices, or Output to:

  • Clone, imitate, or impersonate a real person without that person’s explicit consent, or submit Training Audio of a speaker who is not a Consenting Speaker;
  • Commit fraud, scams, social-engineering attacks, or other deceptive practices;
  • Create non-consensual intimate or sexually explicit synthetic media;
  • Exploit, harm, or attempt to exploit or harm minors;
  • Interfere with elections or civic processes in a manner prohibited by law; or
  • Violate publicity, privacy, or personality rights, or any applicable deepfake, consumer-protection, or advertising-disclosure law.

High-Risk Activities

The Services are not designed or licensed for use in life-critical, emergency, medical-diagnostic, or other high-risk activities where failure or inaccurate Output could result in death, personal injury, or severe physical or environmental damage. You assume all risk for any such use.


Service Availability

We will not materially decrease the functionality of the Services during your Subscription period and continue to provide the Services till the end your Subscription period. We may change, suspend or discontinue our Services however this will not affect any ongoing Subscriptions and we will continue to provide the same level of service till the end of your Subscription period.

The Services include working storage for Customer Content and Output during an active Subscription so you can create and download files. You should keep your own copies of important content. Except as required by applicable law and as noted in our Privacy Policy, we are not a long-term archival service and may delete unused or expired files according to product settings and these Terms.

These Terms do not include a service level agreement. Availability targets, credits, or uptime commitments apply only when expressly incorporated into a separate written agreement.


Beta and Preview Features

We may offer beta, preview, or experimental features. Those features are provided as is, may be changed or withdrawn at any time, and may be subject to additional use limits. They are excluded from any availability commitment and from any support-response target unless we say otherwise in writing.


Third-Party Infrastructure

We use third-party hosting, storage, communications, analytics, and payment providers to operate the Services. Those providers process data only as needed to provide their services to us, as described in our Privacy Policy and Data Protection and Security Policy. A customer-specific data processing addendum or named-subprocessor exhibit applies only when expressly incorporated into a separate written agreement.


Suspension

We may suspend access to the Services if: (a) fees are past due after notice; (b) you or an Authorized User violates these Terms or applicable law; (c) your use poses a security, fraud, or legal risk to Voicemaker, other customers, or third parties; or (d) we are required to do so by law or a government request. We will give notice when reasonably practicable, except where notice is legally prohibited or delay would increase the risk. Suspension does not excuse unpaid fees.


Termination

Both you and Voicemaker may terminate this User Agreement at any time with notice to the other. On termination, you lose the right to access or use the Services. The following shall survive termination:

  • Our rights to use and disclose your feedback;
  • Your license to Output you lawfully downloaded during an active paid Subscription, subject to Commercial Rights and these Terms;
  • Sections covering Customer Content, Use of Customer Content for AI, Confidentiality, Intellectual Property, Indemnification, Disclaimer and Limit of Liability, Arbitration, Class-Action Waiver, and Jury Waiver, Governing Law and Dispute Resolution, Export Control, and this User Agreement; and
  • Any amounts owed by either party prior to termination remain owed after termination.

Effect of Termination; Data Export and Deletion

Before your Subscription ends, you should download Output and export Customer Content available in your account. After termination or account closure, we will delete Customer Content and account data from production systems within thirty (30) days, except: (a) billing, tax, and transaction records we retain as required by law; (b) data we must keep for a legal hold, dispute, or security investigation; and (c) residual copies in encrypted backups that are overwritten in the ordinary backup cycle. Deletion from backups is completed as those backups expire.

Output you already downloaded remains yours to use under the Commercial Rights section and the other restrictions in these Terms. Unused credits expire when the Subscription ends without renewal, as described in Payment.


Governing Law and Dispute Resolution

A breach of this User Agreement or any claims and disputes (whether contract, tort, or otherwise) arising out of or relating to this User Agreement will be governed by the laws of Wyoming, except to the extent that the federal law preempts them.

You and Voicemaker agree that all claims and disputes (whether contract, tort, or otherwise), including statutory claims and disputes, arising out of or related to this User Agreement or the use of the Site or the Services will be litigated exclusively in federal and state courts within the state of Wyoming, United States. You and Voicemaker consent to the personal jurisdiction of courts in the state of Wyoming, United States of America.


Payment

  • When you purchase any of our paid Services ("Subscription"), you agree to pay the applicable fees and taxes and any additional terms specific to the Subscription. If you fail to pay these fees, your Subscription will be terminated. Additionally, you agree that:
  • Your purchase may be subject to foreign exchange fees or variations in prices based on location (e.g. exchange rates).
  • Our payment processor may store and continue billing your payment method (e.g. credit card) even after it has expired, to prevent interruptions in your Services and to pay for other Services you may purchase in the future.
  • Automatic renewal for Stripe card payments: When you purchase a Subscription using a Credit or Debit card processed by Stripe, auto-pay is enabled by default. Unless you disable auto-pay before your renewal date, Stripe will automatically charge your selected payment method at the start of each Subscription period for the applicable fees and taxes.
  • You can disable auto-pay at any time from your Account → Subscription settings page. Disabling auto-pay prevents future renewal charges but does not end or refund your current Subscription, which remains active until the end of the current billing period.
  • We may calculate the taxes payable by you based on the billing information you provide us at the time of purchase. Fees are exclusive of taxes unless stated otherwise. You are responsible for taxes associated with your purchase, other than taxes on Voicemaker’s net income.
  • If you have any issues with the Fees or Taxes, please contact [email protected] within thirty (30) days from the date of the invoice in question. Any undisputed amounts that are past due may incur a finance charge of 1.5% of the unpaid balance per month. If any portion of your Fees are past due, we may block your access to the Services after giving you written notice of late payment.
  • Free Tier: You are not permitted to create multiple accounts to take advantage of credits provided in the free tier of the Services. If we suspect you are not using the free tier in good faith, we may charge you standard fees or revoke access to the Services.
  • Credits: Each paid Subscription includes a credit limit for text-to-speech and related features. Monthly plans receive a new credit allotment each billing cycle. Yearly Starter, Creator, and Pro plans receive the full yearly credit allotment upfront. Yearly Teams and Business plans receive a monthly credit allocation equal to the yearly total divided by twelve.
  • Credit rollover: Unused credits may roll over only on eligible plans. Pro monthly subscriptions may carry unused credits for one billing cycle. Teams and Business subscriptions (monthly or yearly) may carry unused credits for up to three months. Starter and Creator plans, and Pro yearly plans, do not include credit rollover. Carryover credits appear as free top-ups on your Subscription page and expire when the applicable rollover window ends. When a Subscription expires without renewal, remaining unused and carryover credits are cleared. On annual renewal of Teams or Business yearly plans, existing carryover credits are reset.

Changes to the Price and Subscription Plans

We may alter our subscription plans and the cost of our Services from time to time; however, any changes in price or changes to your subscription plans will take effect no sooner than 30 days after giving notice to you.


Refunds

  • Payment obligations are non-cancelable and fees paid are non-refundable unless otherwise provided in this section.
  • If you choose to cancel or disable auto-pay during a Subscription period, you may continue to use the Subscription until the end of your then-current billing period, but will not be issued a refund for the most recently charged fees.
  • Refunds are available for first-time purchases only and are not applicable to renewals, plan upgrades, or one-time packs purchased more than 5 days ago. If your purchase was made within the last 5 days, a refund may be requested subject to the following usage-based deduction schedule:
    • 0 credits used — Full refund, no deductions.
    • 1 – 50,000 credits used — Refund minus $2 usage fee.
    • 50,001 – 100,000 credits used — Refund minus $4 usage fee.
    • 100,001 – 150,000 credits used — Refund minus $6 usage fee.
    • 150,001 – 200,000 credits used — Refund minus $8 usage fee.
    • Above 200,000 credits used — No refund applicable.
    To request a refund, please write to us at [email protected] with your account details and purchase information.
  • We will process eligible refunds within 3-5 business days. No hard feelings, no questions asked.
  • For more details, please refer to our Refund Policy.

Notices

You agree that we will provide notices and messages to you in the following ways: (a) within the Service, or (b) sent to the contact information you provided us (e.g., email). You agree to keep your contact information up to date.


Intellectual Property Rights & Publicity Rights

Voicemaker® is a registered trademark of Yedap Technologies LLC (USPTO - United States Patent and Trademark Office - No. 98284357) and Voicemaker Technologies Private Limited (Government of India - No. 5081600). Voicemaker retains all of its intellectual property rights in the Services. Trademarks and logos used in connection with the Services are the trademarks of their respective owners.

By using the Services, you grant Voicemaker the right to identify yourself/your organization as a Voicemaker customer on Voicemaker's website and/or marketing materials, and to include your/your organization's usage of the Services in case studies. However, Voicemaker is committed to prioritizing privacy and, therefore, we kindly ask to every individual or company to identity yourself/your organization as a Voicemaker customer on Voicemaker's website and you have a right to opt-out on this term.


General Support terms

  • Support inquiries will only be handled through email.
  • We aim to respond to support queries within 24 hours of submission. We often respond much sooner than this, however our standard products do not include any form of support time response guarantee unless otherwise specified.
  • Corporate customers who require a dedicated account manager, or guaranteed response times should contact us to arrange a premium service level agreement.
  • Using offensive language and profanity with our support team will not be tolerated.

Data Protection

Voicemaker processes personal data as described in our Privacy Policy, Data Protection and Security Policy, GDPR Policy, and Cookie Policy. Those pages describe our current public commitments on collection, use, security, and user rights.

If your use of the Services requires a data processing addendum or similar data-protection exhibit, that exhibit applies only when expressly incorporated into a separate written agreement.

Where U.S. state privacy laws such as the California Consumer Privacy Act apply, we process personal information as described in our Privacy Policy. You will not submit special-category or similarly sensitive personal data to the Services unless the Services are designed for that data and we have agreed in writing.


Confidentiality

We treat the content and information that you submit to the Services in accordance with this User Agreement ("Your Information") as confidential. We will not, without your consent, use Your Information other than as provided in this User Agreement or disclose Your Information to any third party other than to our officers, directors, employees, agents, assigns, consultants, contractors, service providers, representatives or affiliated entities who need to access Your Information and who are required to protect the confidentiality of Your Information. We only have access to your information such as Full Name, Email and Billing Details and the rest of your data is stored in encrypted format with end-to-end access only belongs to you. We will use at least reasonable care to protect the confidentiality of Your Information.

You will likewise protect Voicemaker’s non-public pricing, product, security, and technical information that we disclose to you, and use it only to evaluate or use the Services.

Confidentiality obligations will however not apply to Your Information:

  • that is known to us, prior to receipt from you, or is obtained from a source other than one having an obligation of confidentiality to you;
  • that has become known (independent of disclosure by you) to us directly or indirectly from a source other than one having an obligation of confidentiality to you; or
  • that has become publicly known or otherwise ceases to be secret or confidential, except through a breach of this section by us, including if you designate a Your Information as "public" or post such information or content in a public area of the Site.

Voice Talent Agreement

Voicemaker offers royalties to Voice Artists who license their voices for AI model creation. This section outlines the terms of royalty, usage rights, responsibilities, dataset and recording specifications:

Royalty-Based Compensation
  • Voice Artists can earn royalties between 10% to 30% of revenue generated from usage of their AI voice models. Royalties are calculated based on the number of credits processed using the Voice Artist’s AI voice model, calculated per million credits used. Voice Artists can track usage metrics via a dedicated Voice Talent Dashboard.
Payment Terms and Schedule
  • Royalties are distributed annually, generally in the first month of each year, and are deposited into the Voice Artist’s designated Bank or PayPal account. Voice Artists have access to a Voice Talent Dashboard, where they can track credit usage and royalty earnings in real-time. This system is designed for transparency and allows artists to monitor their compensation directly. If a voice artist passes away, any outstanding royalties will be transferred to a designated nominee as specified in this agreement.
  • If the Voice Artist does not earn at least $100 in royalties per year for two consecutive years, they may request, with written consent, the ability to license their voice to other AI companies. In these cases, the original royalty rate may be reduced by 50%.
  • Voicemaker does not guarantee a minimum usage level for any AI voice model. Royalties are solely based on actual credit usage, with no minimum use requirement.
Intellectual Property and Usage Rights
  • Voice Artists agree to provide Voicemaker with exclusive rights to their audio datasets for AI model development. This exclusivity restricts the Voice Artist from distributing or licensing the datasets to other AI platforms without prior written consent.
  • Voicemaker retains exclusive intellectual property rights to the AI voice model and any derived works created from the Voice Artist’s datasets. Even upon agreement termination, Voicemaker retains the right to use the Voice Artist’s datasets and AI model for up to 10 years to cover platform costs.
Dataset and Recording Requirements
  • Audio Dataset Quality: Voice Artists must provide high-quality audio datasets that meet industry standards, specifically recorded in WAV format with a bit depth of 16-bit or 24-bit and a sample rate of 48 kHz or higher. The recording should be free of compression to maintain optimal quality.
  • Noise Standards: Audio recordings must be devoid of background noise, ensuring only the pure vocal quality of the Voice Artist. If any audio does not meet these quality standards, Voicemaker reserves the right to request resubmission of recordings.
  • Minimum Dataset Duration: Voice Artists are required to provide a minimum of 10 minutes of high-quality audio datasets. Additional recording hours may be requested by Voicemaker if needed.
  • Recording Location and Schedule: Recordings should be completed at a mutually agreed-upon location and time. Any schedule changes must be communicated to Voicemaker in advance.

Voice Cloning

Voice cloning is a feature of Voicemaker that enables you to use Cloning Voices to generate voice recordings that sound like a Consenting Speaker by typing new words. A "Cloning Voice" is an AI model trained on voice recordings of a Consenting Speaker. A "Consenting Speaker" is an individual (including yourself) who has provided explicit consent to use recordings of their voice to train a Cloning Voice and to generate and use their voice in the manner described in this document.

You can create new Cloning Voices by submitting voice recordings of a Consenting Speaker as training audio ("Training Audio"). By submitting Training Audio to Voicemaker, you give your consent (and represent and warrant that you have obtained the consent of any third-party Consenting Speakers) for us to use and store the audio recordings and voices you submit as follows:

  • to use your voice, and the voice of any third-party Consenting Speakers, to train a Cloning Voice for your account, to synthesis and use such voices as described in this document, and to otherwise operate the Service for you;
  • We will not add your Training Audio to research datasets used to analyze, maintain, or improve Voicemaker’s general voice technology unless you give separate, explicit consent. You may decline that research use without losing the ability to create and use Cloning Voices on your account. If you do consent and we add Training Audio to a research dataset, we first anonymize the data so it is no longer associated with your account. You may withdraw research consent by writing to [email protected];
  • With a permission from our customer, Voicemaker employees and contractors may listen to audio samples of your Training Audio and your synthesis audio in order to test the quality of your Cloning Voice; and Voicemaker employees may use your Cloning Voice to create a series of non-defamatory utterances, solely for internal quality assurance purposes.

Aside from the above described use, only you and those you explicitly share access with will have the ability to generate synthesized audio using your Cloning Voice. Voicemaker will not share your Training Audio or your Cloning Voice with third parties except as explicitly described above and in our Privacy Policy.

You agree to only submit audio of Consenting Speakers. Submitting unauthorized voice recordings of third parties as training audio or otherwise is strictly prohibited. You represent and warrant that you will not submit any recording to Voicemaker that contains the voice of any speakers that have not explicitly consented to have their Cloning Voice created and to have their voices generated and used in the manner described in this document.


Commercial Rights

All paid Voicemaker plans allow you to use voices created by Voicemaker for commercial purposes and to distribute or make them available to third parties for commercial use. However, these commercial rights do not include reselling rights, and you cannot resell or offer to resell Voicemaker's offerings to any third party.

Free-tier and trial use is limited to personal, internal evaluation, or non-commercial use, unless your account is on a paid Subscription. Output you generate while a paid Subscription is active may continue to be used commercially after the Subscription ends, subject to these Terms. You may not use the Services to build or train a competing voice model.

Commercial rights refer to any use of Voicemaker created voices in business-related applications that directly or indirectly result in commercial benefit or financial gain.


Third-Party Content and Services

Voicemaker may include or provide access to data, information, and content from third parties, including other users, as a service. However, Voicemaker does not control or endorse this content, and does not make any guarantees about its accuracy, completeness, or non-infringement. Users should be aware that Voicemaker is not responsible or liable for any third-party content and is not responsible for updating or reviewing it. Users use this content at their own risk.


Export Control and Trade Compliance

The Services may be subject to United States export control and sanctions laws, including the Export Administration Regulations and programs administered by the U.S. Office of Foreign Assets Control. You represent that you are not located in, and will not use the Services in, a comprehensively sanctioned country or region, and that you are not a prohibited or restricted party. You will not use the Services in violation of applicable export, re-export, or sanctions laws.


Anti-Corruption

You will comply with applicable anti-bribery and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act. You will not offer or accept any improper payment or benefit in connection with the Services.


U.S. Government Rights

The Services are commercial computer software and commercial computer software documentation. If you are a U.S. Government end user, your rights are limited to those granted to all other customers under these Terms, consistent with FAR 12.212 and DFARS 227.7202.


Force Majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disaster, war, terrorism, riot, embargo, labor dispute, utility or internet failure, denial-of-service attack, or failure of a third-party hosting or communications provider. This section does not excuse your payment obligations for Services already provided.


Indemnification

You will defend, indemnify, and hold harmless Voicemaker and its affiliates from and against any third-party claims, damages, and reasonable expenses (including attorneys’ fees) arising out of or related to: (a) Customer Content or your generated audio; (b) your or your Authorized Users’ use of the Services in violation of these Terms or applicable law; or (c) your infringement or misappropriation of a third party’s rights.


Voicemaker Intellectual Property Indemnity

Voicemaker will defend you against a third-party claim that the unmodified Services, as provided by Voicemaker and used in accordance with these Terms, infringe that third party’s copyright, trademark, or U.S. patent, and will pay damages and costs finally awarded against you (or agreed in settlement by Voicemaker) for that claim.

Voicemaker has no obligation for claims that arise from: (a) Customer Content, Output, Training Audio, or Cloning Voices you create; (b) combination of the Services with products, data, or processes we do not provide; (c) use of the Services after we notify you to stop because of a claim; (d) free, beta, or preview features; or (e) your violation of these Terms. If such a claim is made or likely, we may modify the Services, obtain a license, or terminate the affected feature or Subscription and refund prepaid unused fees for the terminated portion. This section states Voicemaker’s entire liability, and your exclusive remedy, for intellectual-property infringement by the Services, and is subject to Section - Disclaimer and Limit of Liability.


Disclaimer and Limit of Liability


No Warranty

Voicemaker and its affiliates do not provide any guarantees about their services and provide them "as is" and "as available". They also disclaim any implied or statutory warranties, including accuracy of data, non-infringement, and fitness for a specific purpose, to the fullest extent allowed by law.

Exclusion of Liability
  • To the fullest extent permitted by law, and unless Voicemaker has entered into a separate written agreement that overrides this user agreement, Voicemaker, including its affiliates, will not be liable in connection with this user agreement for lost profits or lost business opportunities, reputational damage (e.g., offensive or defamatory statements), loss of data (e.g., down time or loss, use of, or changes to, your information or content), or third-party policies (such as YouTube refusing to allow monetization of videos with synthesized voices or ACX declining text-to-speech based audio books, Meta (Facebook or Instagram) blocked video due to synthesized voices), API abuse and misuse or any indirect, incidental, consequential, special or punitive damages.
  • Voicemaker and its affiliates will not be liable to you in connection with this user agreement for any amount that exceeds the total fees paid or payable by you to Voicemaker for the services during the term of this user agreement, if any.
Basis of the Bargain; Exclusions

The limitations of liability outlined in this Section - Disclaimer and Limit of Liability are an integral part of the agreement between you and Voicemaker, and will apply to all types of liability, including but not limited to warranty, tort, negligence, contract and law. These limitations will apply even if Voicemaker or its affiliates have been informed of the possibility of such damages, and even if these remedies fail to achieve their intended purpose.

However, these limitations do not apply in cases of death or personal injury, fraud, gross negligence or intentional misconduct, or in cases of negligence where a material obligation has been breached. A material obligation is one that is essential for the delivery of services and on which you can reasonably rely. The limitations will only apply in cases where the damages were directly caused by the breach and were foreseeable upon conclusion of this User Agreement, and to the extent that they are typical in the context of this User Agreement.


Arbitration, Class-Action Waiver, and Jury Waiver

Please take the time to carefully read the following paragraphs, as they outline the agreement between you and Voicemaker to resolve any disputes through binding individual arbitration.

  • The arbitration agreement outlined in this Section - Arbitration, Class-Action Waiver, and Jury Waiver, applies to all claims and disputes (whether contract, tort, or otherwise), including all statutory claims and disputes, arising out of or relating to this User Agreement or the use of the Services that cannot be resolved in small claims court, and will be resolved through binding individual arbitration. The only exception to this is disputes related to the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. Additionally, disputes concerning the arbitrability of a claim, including disputes about the scope, applicability, enforceability, revocability, or validity of the arbitration agreement, will be decided by the arbitrator.
  • The Federal Arbitration Act governs the interpretation and enforcement of this dispute-resolution provision. The arbitration will be initiated through the American Arbitration Association ("AAA") and will be governed by the AAA Consumer Arbitration Rules, or an alternative arbitral forum if the AAA is not available. The arbitration will be conducted by a single neutral arbitrator. Any claims or disputes where the total amount sought is less than $10,000 USD or ₹10 Lakh INR may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief.
  • In the event that non-appearance arbitration is chosen, the arbitration process can be conducted through a combination of methods such as telephone, online, or written submissions. The party initiating the arbitration will determine the specific manner of arbitration. Unless both parties mutually agree otherwise, the arbitration will not require any in-person appearances by the parties or witnesses.
  • The arbitrator will have the authority to determine the jurisdiction of the arbitration and the rights and liabilities, if any, of you and Voicemaker. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the power to grant motions dispositive of all or part of any claim or dispute and award monetary damages and any non-monetary remedy or relief available under law, the arbitral forum’s rules, and the User Agreement. The arbitrator will provide a written award and statement of decision that describes the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator will have the same authority as a judge in a court of law to award relief on an individual basis and the award of the arbitrator is final and binding upon you and Voicemaker.
  • By agreeing to this User Agreement, you and Voicemaker are voluntarily waiving your constitutional and statutory rights to go to court and have a trial in front of a judge or a jury. Instead, you and Voicemaker are electing to have claims and disputes resolved through arbitration. The arbitration process is typically more streamlined, efficient, and cost-effective compared to court procedures and is subject to limited review by a court. In the event of any litigation between you and Voicemaker over whether to vacate or enforce an arbitration award, both parties waive all rights to a jury trial and instead opt for the dispute to be resolved by a judge.
  • In accordance with this arbitration agreement, all claims and disputes must be resolved on an individual basis and cannot be resolved on a class-wide or consolidated basis. Claims or disputes from multiple customers or users cannot be arbitrated or litigated together. However, disputes regarding the interpretation, applicability, or enforceability of this waiver may be resolved by a court and not by an arbitrator. If this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration and all claims and disputes will be resolved in a court as outlined in Section - Arbitration, Class-Action Waiver, and Jury Waiver.
  • Any rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver will not waive or affect any other portion of this Arbitration Agreement.
  • You may opt out of this Arbitration Agreement. If you do so, neither you nor Voicemaker can force the other to arbitrate. To opt out, you must notify Voicemaker in writing no later than 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and the email address you used to set up your Voicemaker account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. You must email your opt-out notice to [email protected].
  • Notwithstanding the foregoing, either you or Voicemaker may bring an individual action in small claims court.

General Terms

If a court with authority over this User Agreement finds any part of it unenforceable, you and we agree that the court should modify the terms to make that part enforceable while still achieving its intent. If the court cannot do that, you and we agree to ask the court to remove that unenforceable part and still enforce the rest of this User Agreement.

Except as described in Section - Enterprise Customer Agreements, this User Agreement (including additional terms that may be provided by us when you engage with a feature of the Services) is the only agreement between us regarding the Services and supersedes all prior agreements for the Services.

If we don't act to enforce a breach of this User Agreement, that does not mean that Voicemaker has waived its right to enforce this User Agreement. You may not assign or transfer this User Agreement (or your membership or use of Services) to anyone without our consent. However, you agree that Voicemaker may assign this User Agreement to its affiliates or a party that buys it without your consent. There are no third-party beneficiaries to this User Agreement.

The parties are independent contractors. These Terms do not create a partnership, joint venture, employment, or agency relationship.

You agree that clicking to accept, creating an account, or using the Services is an electronic signature, and that electronic records and notices satisfy any legal writing requirement. The English version of these Terms controls. Section headings are for convenience only and do not affect interpretation. These Terms will not be construed against the drafter.

You agree that the only way to provide us legal notice is at the address provided in Section - How To Contact Us.


Dos and Don’ts :

Dos

You agree that you will:

  • Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;
  • Provide accurate information to us and keep it updated;
  • Use your real name on your profile; and
  • Use the Services in a professional manner.
Don’ts

You agree that you will not:

  • Create a false identity on Voicemaker, misrepresent your identity, create a profile for anyone other than yourself (a real person), or use or attempt to use another’s account;
  • Develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Services or otherwise copy profiles and other data from the Services;
  • Override any security feature or bypass or circumvent any access controls or use limits of the Service;
  • Copy, use, disclose or distribute any information obtained from the Services, whether directly or through third parties (such as search engines), without the consent of Voicemaker;
  • Disclose information that you do not have the consent to disclose (such as confidential information of others (including your employer));
  • Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights;
  • Violate the intellectual property or other rights of Voicemaker, including, without limitation, (i) copying or distributing our technology, unless it is released under open source licenses; (ii) using the word "Voicemaker" or our logos in any business name, email, or URL without our express consent in writing;
  • Post anything that contains software viruses, worms, or any other harmful code;
  • Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology that is not open source;
  • Use bots or other automated methods to access the Services;
  • Stalk, intimidate, threaten, or otherwise harass or cause discomfort to other users;
  • Publish, post, upload, distribute, disseminate or submit material through the Services that is unlawful, profane, non-consensual, obscene, defamatory, indecent, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate;
  • Publish, post, upload, distribute or disseminate any, indecent or unlawful topic, name, material or information;
  • Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes;
  • Harvest or otherwise collect or disclose information about other users without their consent;
  • Monitor the Services’ availability, performance or functionality for any competitive purpose;
  • Engage in "framing," "mirroring," or otherwise simulating the appearance or function of the Services;
  • Overlay or otherwise modify the Services or their appearance (such as by inserting elements into the Services or removing, covering, or obscuring an advertisement included on the Services);
  • Clone, imitate, or impersonate a real person without that person’s explicit consent, or submit Training Audio of a speaker who is not a Consenting Speaker;
  • Use Output to commit fraud or to misrepresent that synthetic audio is a recording of a person who did not consent;
  • Use the Services to build, train, or improve a competing voice, speech, or text-to-speech product except as expressly permitted in writing;
  • Interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack, viruses, gaming algorithms).

Claims regarding copyright infringement

Pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512), Voicemaker has implemented procedures for receiving written notification of claimed infringements. Voicemaker has also designated an agent to receive notices of claimed copyright infringement. If you believe in good faith that your copyright has been infringed, you may provide a written communication which contains:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description specifying the location on our website of the material that you claim is infringing;
  • Your email address and your mailing address and/or telephone number;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

It is important to be aware that any notice you submit must be truthful and must be submitted under the penalty of perjury. Submitting a false notice or counter-notice may lead to personal legal consequences. Therefore, it is recommended to seek legal advice before submitting a notice.

To submit your notice, please contact Voicemaker (Yedap Technologies LLC)'s designated agent at: [email protected].


Change in the Agreement

We may update these Terms from time to time. For material changes, we will provide notice at least 30 days before the changes take effect, by email or through the Services. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services and may cancel your Subscription before the changes take effect.

Except as described in Section - Enterprise Customer Agreements, updated Terms apply to all customers on the standard subscription agreement, including Teams and Business plans.


How To Contact Us

For general questions, you can reach us at [email protected]
For legal notices, EULA requests, or official documents, please send an email to [email protected]

Voicemaker®
Yedap Technologies LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801, USA
Phone: +1 415 662 8550


Voice Maker Technologies Private Limited
A 805, Royal Orchid S.
Pune, Maharashtra 411046, India

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